News and blogs

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Cleaner using ICXP for an infection control procedure in an aged-care facility
Case Study
September 18, 2020

Case Study: Using An Interactive Customer Experience Platform To Improve Infection Control Procedures In Aged-Care Facilities

Aged-care facilities must have effective infection control procedures in place to ensure the safety of residents. The devastating effects of…
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Aged-care resident
News
August 31, 2020

Why Directly Employed Cleaning Teams Make Aged-Care Facilities Safer

Cleaners are vital support staff in aged-care facilities. They are crucial in stopping the spread of infection, which is why…
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News
August 4, 2020

Is Your Business Upholding Its Modern Slavery Act Obligations?

The passing of the Modern Slavery Act 2018 was a long-overdue acknowledgement that modern slavery is still present in Australia.…
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News
July 29, 2020

Infection Control In Aged-Care Facilities

COVID-19 has shown the world how dangerous infections can be and how rapidly they can be transmitted. Controlling the transmission…
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Image showing Customer Experience Kiosk
News
July 7, 2020

Harnessing Cleaning Technology to Improve Service Delivery

BIC Services is championing innovation. Investing in cleaning technology supports our workforce so we can deliver a better service to…
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Highly trained service team member
News
June 18, 2020

Our Work With The Cleaning Accountability Framework

Cleaners have always been essential workers, and the COVID-19 pandemic has shown just how vital service teams are in making…
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News
March 11, 2020

Behind the Scenes – Meet Carla Gamez, Executive Manager

  Introducing Carla Gamez, our Executive Manager based in Perth. We asked Carla to spare 5 minutes of her time…
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News
March 3, 2020

Behind the Scenes – Meet Tina Nolimaio, Office Coordinator

  Introducing Tina Nolimaio, our BIC Office Coordinator. We asked Tina to spare 5 minutes of her time to answer…
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News
February 17, 2020

Behind the Scenes – Meet Charizza Almeda, Help Desk Coordinator

Introducing Charizza Almeda, part of the BIC Operations Support team. We asked Charizza to spare 5 minutes of her time…
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