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Introducing Mark Dixon, our State Manager based in Western Australia.

About Me

I’m originally from the UK, moved here in Dec 2010, with my wife and daughters. I like to play golf, ride motorbikes and spending time with the family.

How long have you been working at BIC for?

I’ve joined BIC as the State Manager WA at the end March 2023

How long have you been in the industry?

I’ve been in the industry for around 28 years now, which includes being an owner of my own cleaning business in the UK, and a shareholder of a large cleaning company here in WA prior to it being sold.

What does your day look like?

My day varies depending on the needs of the business and our clients.

What is the most important part of your role?

There are many important parts to the State Manager role, the team here in WA are a valuable part of the BIC business along with our clients. Ensuring that you keep the team motivated and happy in their work life is incredibly valuable.

What do you love most about working for BIC?

The passion and dedication of the wider team is very refreshing. It’s amazing to see the team all chase the same goal. They will work to deliver the best service, and this is hugely important to me.

What skills and tools do you need to work in the cleaning industry?

I want to be successful in everything I do, therefore, I believe passion and dedication are all important factors to be successful in the cleaning industry. The industry can be tough and sometimes a thankless industry. For this reason, it’s important to ensure that you and the team around you can pull together when it is needed. This is vital to the success of the team.

Best advice you can give on working in the industry.

Work hard, always look forward to your next goal or achievement and enjoy what you do. There are so many great mentors in this industry that are willing to share their knowledge. If you are lucky enough to have one, my advice is to listen and take all the information in, so you continue to improve your own knowledge. The day you stop learning is the day you need to change industries.

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