The Cleaning Accountability Framework (CAF) is a multi-stakeholder partnership approach to improving cleaning and labour standards in the cleaning industry. CAF is an attempt by these organisations to move beyond a reliance on contractual and legal obligations in the supply chain, to one that is focused on improving transparency in decision making, capacity building and enhancing monitoring and reporting of cleaning and labour standards performance.
BIC’s CAF journey commenced in 2013. We are the first contractor members of CAF, and we are one of the first contractors to attain CAF Contractor Prequalification.
BIC currently sit on the CAF Steering Committee, represented by our GM – People & Culture, Claudia Di Bello, who is also an ongoing active member of every sub-committee within CAF. We have been instrumental in the creation of the CAF Tools such as the CAF Pricing Schedule and the CAF 3 Star Standard.
We are passionately committed to not only devoting our time and resources to the framework but to actively engage with key stakeholders to drive change across the industry.