BIC publishes our 2021 Sustainability Report

By March 16, 2022 No Comments

BIC publishes our 2021 Sustainability Report as a major milestone in our commitment to the UN Global Compact

We are proud to share with you our 2021 Sustainability Report, which also serves as our first communication on progress as a Signatory to the United Nations Global Compact (UNGC).

Our report is for the Australian financial year 1 July 2020 to 30 June 2021 (FY21). Where available we have also included comparable data for FY20, and references to key environmental, social and governance (ESG) achievements in the first half of FY22 for currency.

FY21 was a year of ramping up our ESG strategy and amplifying our commitments. We have focused our framework where we can have the greatest impact and influence as a business, and in line with the expectations of key stakeholders.

BIC Services 2021 Sustainability Report – FAQs


Q. Why are we publishing a sustainability report?

We believe in a healthy and prosperous future for all, and to achieve this, we must continue to meet our responsibilities to people and our planet. This drives our purpose to provide smart solutions for healthy communities.

There are increasing expectations from our clients, government, employees, and other societal stakeholders to demonstrate our knowledge, understanding and commitment to mitigate possible negative impacts and to make a positive impact where we can have the greatest influence based on our business and industry.

We are leaders in our industry and our report helps demonstrate our leadership in relation to ESG considerations. It also shares how these considerations align to our strategic pillars – Our People, Sustainability, Innovation and Technology, and Transparency.

We have had key environmental, health and safety and employee diversity metrics independently assurance by Deloitte to provide further credibility to our report.

Q. What are some of the key achievements shared in our sustainability report?

Some of our highlights include:

  • Setting Science Based Targets that have been validated by the Science Based Targets Initiative in line with business ambition for a 1.5°C future. This is a global initiative that business leaders are committing to achieve to help combat Climate Change. Our targets have been through a rigorous validation process by the Science Based Targets Initiative and our carbon emissions footprint has been assured by Deloitte.
  • Introducing new innovative cleaning technology, including our dearly loved GERMii robot, Steve, who helps combat COVID while eliminating the need for chemicals, minimising water use and reducing waste to landfill.
  • Exploring new partnerships to reduce waste to landfill and increase our contribution to a circular economy.
  • Transitioning to 100% GreenPower for our Ryde headquarters and our Melbourne state office. Our purchase of GreenPower means we are using accredited renewable energy, helping reduce our greenhouse gas emissions.
  • Rolling out our Certificate III in Cleaning Operations and Certificate IV in Cleaning Management to further develop employee capability across Australia.
  • Publishing our first and subsequent Modern Slavery statements to demonstrate our industry leading approach to protecting and promoting human rights.
  • Maintaining our Cleaning Accountability Framework Prequalification and continued participation in CAF building certifications, which reinforces our industry leading approach to protecting and promoting human rights.

Q. How can I get involved?

Our ambitious goals require a collaborative effort. We need all of our people to help us deliver on our commitments, to walk-the-talk and consider how they do so in their everyday activities.

We also enjoy working with our customers, suppliers and other stakeholders on key initiatives. This is integral to delivering smart solutions for healthy communities.

We encourage everyone in the BIC sphere of influence to work together for a better world. We are proud of our commitments and achievements and welcome you to share our report with your colleagues, clients, family, friends, and broader network.

Please contact us with your feedback on our report, for more information, or to share your ideas.

George Tsiamis, National Sustainability Manager
BIC Services
M: 0423 029 395
T: 1800 683 863 or (02) 9809 2000